Privacy Policy - Drive With Driver
Your trust matters to us. Learn how we protect your personal information when you book hire driver Agra, personal driver Uttar Pradesh, night packages, corporate chauffeur services, or outstation trips across India.
Privacy Policy for Hire Driver Agra & Car Driver Rental India
Last updated: February 01, 2026
At Drive With Driver, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you use our website (www.drivewithdriver.com), book personal driver services Agra, chauffeur service Uttar Pradesh, or interact with us via WhatsApp, call, or email.
By using our driver booking services, you agree to the practices described in this policy. We comply with applicable Indian data protection laws including the Digital Personal Data Protection Act, 2023 (DPDP Act) and other relevant regulations.
1. Information We Collect
We collect only the information necessary to provide reliable hire driver near me Agra, outstation driver hire Uttar Pradesh, and related mobility services.
- Personal Information: Name, phone number, email address, pickup/drop-off locations, booking date & time.
- Booking & Travel Details: Vehicle type, trip duration (hourly/night/outstation), special requests, payment-related information (handled securely via third-party gateways — we do not store card details).
- Technical & Usage Data: IP address, browser type, device information, pages visited, time spent (collected via cookies & analytics tools for site improvement).
- Communication Data: Messages, call recordings (where permitted), WhatsApp/chat history for support and quality purposes.
2. How We Use Your Information
We use your data responsibly and only for the following purposes:
- To process and confirm your personal driver rental Agra or corporate chauffeur booking UP requests.
- To assign verified drivers and coordinate pickups/drop-offs.
- To provide customer support, respond to queries, and handle complaints.
- To send booking confirmations, driver details, invoices, and important updates.
- To improve our chauffeur service Agra offerings, prevent fraud, and ensure safety.
- For legal compliance, dispute resolution, and enforcing our Terms of Service.
3. Sharing of Information
We do not sell your personal information to third parties. We may share data only in these limited cases:
- With assigned verified drivers to complete your booking (name, contact, pickup location, etc.).
- With payment processors and technology partners (under strict confidentiality agreements).
- When required by law, court order, or government authorities.
- In case of merger, acquisition, or business transfer (with notice where required).
4. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure — we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and deliver personalized content. You can manage cookie preferences through your browser settings. For details, see our Cookie Policy (linked in footer when implemented).
6. Your Rights
Under applicable laws (including DPDP Act), you have the right to:
- Access, correct, or update your personal information.
- Withdraw consent (where processing is consent-based).
- Request deletion of your data (subject to legal retention requirements).
- Lodge a complaint with the relevant Data Protection Authority.
To exercise these rights, contact us at drivewithdriver.dwd@gmail.com or WhatsApp/call 91 9528647707.
7. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law (typically up to 5–7 years for booking & financial records).
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our hire driver Agra services after changes constitutes acceptance.
Contact Us
If you have questions about this Privacy Policy or our data practices for personal driver Uttar Pradesh, night driver Agra, or any chauffeur service:
- Email: drivewithdriver.dwd@gmail.com
- Phone / WhatsApp: +91 9528647707
- Website: Contact Page